Alpha Bank - Web Banking

Important notice (19.03.2025):
To keep your electronic transactions safe, your access to the Bank's digital services should only be via the official website (www.alphabank.com.cy) or via the official application (ALPHA BANK CY) and not through links of search engines, other websites or e-mails. Special attention is required to calls from strangers who pretend to be alleged representatives of the Bank or other dexterous individuals that ask your personal information such as e-Banking codes, number and PIN of your card. The Bank will never and in any way request your codes and you must in no way disclose them to third parties by phone, e-mail, SMS, or Viber.Please note! In case of any suspected fraud, report the incident immediately to +357-22888333 or to callcenter@alphabank.com.cy. Your transactions’ security is always a priority for us.

Alpha 360 WebLog in

Forgot Password?

Have you forgotten your secret password or username?

You can change your secret password and recover your username through the Alpha 360 Mobile Αpp.

From the Login Screen, select "Recover Credentials" and follow the steps provided. You will be required to enter your ID or passport number, date of birth, the number of your debit or credit card, and 2 random digits from the card's PIN as requested. Subsequently, you will be asked to confirm your mobile phone number and email address by receiving a 6-digit code via SMS and email, respectively.

Upon completion of the process, your username will be displayed on the screen. You may choose to proceed to the "Login Screen" to sign in, or if you have forgotten your secret password, you can choose to change it. Learn More

Problems while using Alpha 360Web?

Alpha 360 Web fully supports Microsoft Edge, Mozilla Firefox, Google Chrome, Safari web browsers with 256-bit Data Encryption. Although other web browsers might also be compatible, the Alpha Bank Ltd strongly recommends the usage of above web browsers. To avoid unexpected compatibility problems, Alpha Bank strongly recommends the frequent upgrade of your web browser and operating system with the latest security or other critical updates suggested by your software vendors.

How do I subscribe?

Individuals not yet registered to Alpha 360 can now register from the Alpha 360 Mobile app, without visiting their service branch! Learn More
Companies not yet registered to Alpha 360 can get the official application form through any Alpha Bank Branch or from their designated bank representatives.

Action Required : Update Your Information To continue using your account, you need to update your personal details. This is required to meet security and regulatory requirements. Please provide the below:

To complete the verification, log in to the Alpha360 Mobile Banking App on your smartphone and follow the on-screen instructions.

Useful security tips

Alpha Bank will never ask you for your access codes in any way (e.g. via phone or e-mail). These codes are strictly personal and you must never reveal them to anyone.
Select access codes that are not easily guessed and are not being used on other systems and services.
Keep the access codes confidential in a way that it is not feasible to be disclosed / stolen.
Log in to Alpha 360 Web only via the official website of Alpha Bank (https://www.alphabank.com.cy/) and never via other links appearing on other websites, search engines or e-mail messages.
Verify the validity of the Alpha 360 Web page and the security certificate by clicking on the lock icon in the address bar of the browser.
Update your PC with the latest versions and security patches of the operating system (e.g. Windows) and the browser (e.g. Internet Explorer, Firefox).
Inspect regularly your PC for viruses and other malicious programs using the latest versions of antivirus and antimalware utilities.
Ignore and delete immediately suspicious e-mails that ask you to provide your personal data, include links or attachments.
Find here more tips and instruction for your transactions’ protection.